Customer Service 

It is important for us to provide customer service in a manner accessible to all. To achieve this goal we have implemented policies, procedures, and practices to help make the services we offer more accessible.

If you would like to receive a copy of our Policy on "Accessibility Standard for Customer Service" or receive information on how to provide us with feedback about how we deliver service, please contact us in any of the ways identified below.

If you require the requested information be provided in a particular format for reasons related to a disability, please indicate your preferred format at the time of making the request.

Lesley Ottley
Office Operations Supervisor

Mailing Address / in-person request
Aptus Treatment Centre
40 Samor Road
Toronto, Ontario M6A 1J6

Telephone: 416-633-8065 

Fax: 416-633-9255

Email: [email protected]

AODA policy

Request for documentation

Customer Service feedback form